Privacy Policy

Effective Date: January 25, 2024

At Emperor's Balm, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you visit our website and purchase our product.

1. Information We Collect

When you visit our website and make a purchase, we may collect the following types of information:

• Personal Information: Name, email address, shipping address, billing information, and payment details.

• Non-Personal Information: Browser type, IP address, referring/exit pages, and general usage data (e.g., time spent on pages).

2. How We Use Your Information

We use the information collected to:

• Process and fulfill your order.

• Communicate with you about your order or any customer service inquiries.

• Improve the functionality and performance of our website.

• Send occasional promotional emails (if you have opted in).

3. Sharing Your Information

We respect your privacy and will not share, sell, or rent your personal information to third parties except in the following cases:

• Service Providers: We may share your information with trusted service providers (e.g., payment processors and shipping companies) to complete transactions.

• Legal Obligations: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

4. Cookies

We use cookies to enhance your browsing experience on our website. Cookies are small data files stored on your device. You can disable cookies through your browser settings, but doing so may affect your ability to use certain features of our site.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet can be guaranteed to be 100% secure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of promotional emails by following the “unsubscribe” instructions in any email we send.

• Request that we stop processing your personal information at any time.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the effective date will be updated.

8. Contact Us

If you have any questions about this privacy policy, please get in touch with us at sales@emperorsbalm.com.